Terms & Conditions

1. Introduction

By placing an order on www.RichardCommandaria.com you are accepting to purchase a Product and/or a Service on and subject to the following general Terms and Conditions of www.RichardCommandaria.com (the “Terms and Conditions”). The Terms and Conditions always apply between you and www.RichardCommandaria.com when you use or place an order through the website www.RichardCommandaria.com (the “website”). The Terms and Conditions contain important information for you as a customer of www.RichardCommandaria.com and we suggest that you read them carefully.

2. Legal Purchase Age

The most common alcohol minimum purchasing age is 18 years old. Online sale and delivery of alcohol to minors or people below the legal drinking age is strictly prohibited. The website is intended to be used and accessed only by individuals of legal drinking age in their country of residence or in the country from which they are accessing the website. If you do not fall into any of the above categories, then you should not visit or place an order or purchase a product through the website. By placing an order, you confirm that you are an adult according to the laws of your country of residence or from the country from which you are placing an order.

3. Availability

All products shown on the website are subject to availability. www.RichardCommandaria.com reserves the right to withdraw any product from the website at any time and remove or edit any material or content of the website without prior notice and without any liability for any damages occurring from the above actions. In case an order is placed for a product that is no longer available, www.RichardCommandaria.com will contact you within 72 hours to inform you.

4. Cancellation and Refunds

If you decide to cancel your order after it has been dispatched, then www.RichardCommandaria.com reserves the right not accept the cancellation due to the perishable nature of the products being sold on the website. If you have any problem regarding your order and/or wish to cancel, please contact us immediately in writing by sending an email at [email protected]. If the cancellation has been accepted by www.RichardCommandaria.com then the order will be cancelled and refunded.

You hereby acknowledge and accept that www.RichardCommandaria.com will not accept to cancel and/or provide refund inter alia, in the following occasions:

1. If the product was made to your specification, clearly personalized, custom-made or commissioned in any way;
2. The product has been used and/or unsealed after delivery and/or is not suitable for return due to health protection or hygiene reasons;

• The product has been damaged and/or expired and/or due to expire and/or mixed with other liquids and/or substances;

5. Returns

www.RichardCommandaria.com reserves the right not to accept the return of a product due to its perishable nature unless the product delivered is damaged and/or faulty and/or the product delivered concerns an incorrect item. In such an eventuality, www.RichardCommandaria.com will exchange the damaged and/or faulty and/or incorrect product without charging the customer or alternatively will provide a refund once the product has been returned. Postage or other return costs will be reimbursed by www.RichardCommandaria.com only in the case of damaged, faulty or incorrectly supplied product. Any additional charges for customs clearance must be borne by the customer. www.RichardCommandaria.com has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, in this regard the customer will need to contact the customs office of its place of residence for further information.

Until any purchased product is returned to www.RichardCommandaria.com, the customer is responsible for safe keeping and for taking reasonable care of the product.

6. Payments

www.RichardCommandaria.com accepts payments through the following methods:

1. Credit card upon placing an order through the website.
2. Direct bank transfer upon placing an order through the website.

It is noted that sensitive financial information will not be kept and/or saved and/or used in any way by www.RichardCommandaria.com. Nonetheless, www.RichardCommandaria.com is unable to guarantee the security of any sensitive financial information you disclose to unauthorised persons and/or websites. www.RichardCommandaria.com will never ask you to send sensitive financial information by email, in this regard you are highly advised not to send us any sensitive information using email or any other method.

7. Pricing

All prices shown on the website are given by default in Euro (€) and include local VAT and other taxes, which will be charged at the current rate according to Cyprus tax laws and regulations. The prices shown on the website do not include shipping costs or any tax, duty and VAT applicable at the destination country. Delivery costs are calculated during the ordering process, and they are added before the order is finalised. Please be aware that you as the customer are solely responsible for any tax, duty or other charges applied locally at the destination country. Please do not proceed with a payment if you do not agree with the shipping costs or any taxes and duties.

8. Delivery

www.RichardCommandaria.com will always try to ship your order immediately but cannot guarantee exact shipping duration due to factors outside its control. www.RichardCommandaria.com ships products to most countries worldwide using courier service.

9. Property Rights and Security

www.RichardCommandaria.com and/or its licensors own all the intellectual property rights and materials contained on the website. You are permitted to use the material data and content of the website only for your personal use in placing orders through the website. You may not otherwise use any data and content on the website without www.RichardCommandaria.com prior written consent. Any unauthorized action on the website is strictly prohibited. The website is likely to offer access to websites of third people through appropriate links. The above-mentioned links have been exclusively placed for facilitating the customers and website to which they refer and are ruled by the terms of use of those websites. Unfortunately, there will be times and/or occasions where links will be placed on the website without www.RichardCommandaria.com approval, in this regard we are by no means responsible for their content, for the methods of confidentiality protection or the precision of the materials that exist in these links and/or these websites. If you decide to be transferred through the link indicated on the website to another website of a third person, then you declare that you do this on your own responsibility.

10. Disclaimer

www.RichardCommandaria.com does not represent or warrant that the functions contained on the website will be uninterrupted or error-free, that the defects will be corrected, or that the website or the server under which the website operates is free of viruses or other harmful components.

11. Limitation of Liability

You hereby acknowledge and accept that you are using the website at your own risk. Neither www.RichardCommandaria.com nor any of its subsidiaries, affiliates, directors, officers, agents and providers of related to the website services are liable for any direct, indirect, punitive, incidental, special, consequential, or other damages arising out of or in any way connected with the use of this website, whether based on contract, tort, strict liability or otherwise, even if advised of the possibility of any such damages

12. Amendments

The Terms and Conditions on the website are subject to amendments and/or variations without any prior notice. The amended Terms and Conditions or other policies will be posted on the website and will be considered binding for any purchases taking place after their publication on the website.

13. Severability

The Terms and Conditions are independent from each other and the annulment of one of them does not invoke the annulment of the Terms and Conditions as a whole. If any of these Terms and Conditions is held by any court or competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions, which will continue to be valid and enforceable to the fullest extent permitted by law.

14. Jurisdiction

The validity and performance of the Terms and Conditions shall be governed exclusively by Cypriot laws and the parties submit to the exclusive jurisdiction of the Courts of Cyprus, in the event of legal proceedings arising from any dispute.